Preparing for a Care Quality Commission (CQC) assessment is essential to ensure your care home meets and exceeds the quality and compliance standards. Whether you’re aiming to improve your CQC rating, recover from previous shortcomings, or strive for an “Outstanding” rating, a structured action plan can guide you toward success.

To support care homes in their preparation, we’ve created a downloadable CQC Action Plan for Care Home Compliance to help you identify improvement areas and keep your team focused on key objectives.

What’s Included in the Action Plan?

Regulated Care Provider Details

Capture essential information about your care home, including contact details of the action plan lead, for effective communication and oversight.

Identifying Areas for Improvement

Highlight potential challenges that could impact your CQC rating, prioritising these areas to maximise your efforts in preparation for assessment.

Setting Improvement Goals

Define clear improvement goals that align with the success of your care home, ensuring they are relevant and meaningful for CQC compliance.

Defining Success

Establish what “success” looks like by setting measurable, achievable outcomes for each area of focus, fostering accountability and clarity.

Measuring Success

Use precise metrics to track progress and monitor goal achievement, ensuring timely adjustments as needed.

Action Plan Delivery

Assign clear roles to your team, making each member accountable for their contribution to the plan’s successful delivery.

Step-by-Step Improvement Plan

Our CQC Action Plan includes a detailed, step-by-step improvement plan to address key areas for CQC compliance, setting clear success criteria, specific actions, and timeframes for completion.

To further support your preparations, utilise our CQC Self-Assessment Guide alongside this action plan. This guide offers a structured approach to evaluate your current practices, helping you identify gaps and prioritise improvements effectively before the official inspection.

How ecert Training Can Help

At ecert training, we understand the challenges care homes face when preparing for a CQC assessment. Our wide range of health and social care courses is designed to equip your team with the essential knowledge and skills needed to meet CQC standards. Our training covers key areas often evaluated by the CQC, such as Infection Control, Safeguarding, and Medication Management.

By choosing ecert training, your staff not only fulfil mandatory training requirements but also gain the expertise to deliver high-quality care that aligns with CQC criteria. Each course is developed in-house, tailored specifically for care homes, and priced affordably from £1.50 per course to ensure accessibility for all.

SMART Objectives for Effective CQC Planning

The guide also emphasises using SMART objectives to keep your action plan on track and results-oriented:

• Specific: Define precise, actionable improvements to stay focused.
• Measurable: Use clear success criteria to track progress accurately.
• Achievable: Set realistic, attainable goals for team confidence.
• Relevant: Prioritise areas most impactful to your CQC rating.
• Time-bound: Assign deadlines for each step of your improvement plan

Download Your CQC Action Plan Now!

Start your preparations today by downloading the CQC Action Plan and take the first steps towards a successful CQC assessment. And for additional support, explore how ecert training can help your care home maintain compliance, improve service quality, and achieve excellence in care.