Description
This CPD-certified course provides care home staff with a comprehensive grounding in professional conduct and accountability. It covers what professional conduct means and why it matters, the codes and standards that set expectations, the legal and practical dimensions of duty of care, maintaining professional boundaries, accountability at individual, organisational, and regulatory levels, the duty to raise concerns and the protections available under the Public Interest Disclosure Act 1998, the principles of professional record-keeping and data protection, and the use of reflective practice for continuous development. Suitable for care assistants, senior carers, team leaders, and supervisory staff.
Learning outcomes
- Explain what professional conduct means in the context of care home work and why it matters for resident safety and wellbeing.
- Describe the key codes of conduct and standards that apply to care workers, including the Skills for Care Code of Conduct and the Care Certificate.
- Define duty of care and demonstrate how it applies to everyday care decisions, including balancing safety with residents' autonomy.
- Identify and maintain appropriate professional boundaries with residents, families, and colleagues, including in digital and social media contexts.
- Explain how individual, organisational, and regulatory accountability operate in care home settings.
- Describe the procedures for raising concerns and the whistleblowing protections available under the Public Interest Disclosure Act 1998.
- Apply the principles of accurate, timely, and professional record-keeping, including compliance with data protection law.
- Use reflective practice models to support continuous professional development and improve the quality of care.
Accreditation Certificate
Embark on a learning journey with confidence! Our courses come with the assurance of CPD accreditation, ensuring that you receive certified recognition for your professional development. Elevate your skills with us and earn accredited certifications across all our courses.
Professional Conduct and Accountability Certificate
Understanding professional conduct, duty of care, boundaries, whistleblowing, record-keeping, and reflective practice in line with CQC standards and codes of conduct.
What does my certificate include?
Your Professional Conduct and Accountability Certificate includes your name, company name (if applicable), name of course taken, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.
Professional Conduct and Accountability
Pass Requirement
70%Certification Period
1 yearThis course includes
Downloadable resources
Self-paced learning
Access on mobile devices
Certificate on completion