Learning Outcomes

  • Understand what a record is and the different types and their purpose.
  • Understand how to use reports and records appropriately.
  • Be aware of the professional and legal responsibilities in maintaining accurate records. 
  • Know how and where to find the legal requirements when dealing with and managing personal information in your workplace (GDPR 2016)
  • Understand the implications of good and poor recording keeping on client care.
  • Understand potential errors and barriers to accurate record keeping. 
  • Know how to write reports and records that are understandable, relevant for the purpose, clear and concise, factual and checkable. 

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GDPR & Handling Information

Pass Requirement


Certificate Validity

1 year



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